Needing Help FAQs (Manx Gas FAQs)

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01

I've been disconnected! What should I do?

Firstly, don't panic!

Secondly, click below to read our full guide on your next steps

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01

I'm having trouble paying my gas bill. What should I do?

01

I have been asked to increase my Direct Debit amount but can't afford it. What should I do?

Cancel It.

You are under no obligation to remain on Direct Debit payments with Manx Gas despite anything they say.

We appreciate some customers use Direct Debit as a means to mitigate their bill liability at the end of a quarter, but Manx Gas are exploiting customers but taking amount much higher than expected. Ensure they can't by cancelling your Direct Debit and use a third party saving service to set up a regular payment.

01

Manx Gas have taken a much larger Direct Debit amount than I expected. What should I do?

Contact the OF... no wait! Don't do that! They're useless at this point!

Please read our full guide on how to recover funds taken in error from Manx Gas by reading the Full Article.

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Please get in touch if you have any other enquiries, feedback or would just like to let us know of anything that might help others in the Isle of Man deal with issues they may be having with Manx Gas.

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